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ShoreTel/M5 was good news for voice, but perhaps even better for cloud-based video - why the time is right

By Jon Arnold
March 20, 2012 5:15 AM
Categories: Cloud computing Communications SMB Unified Communications
I recently posted about ShoreTel’s acquisition of M5 Networks (which is still getting tons of readership!), which may signal the strongest validation yet for cloud-based VoIP as an alternative to premises-based telephony systems. The deal is good news for both companies, and even better news for the broader cloud communications space.

Maximize Web Analytics | Presentation by Michael Hayward

By Sue Ansell
November 22, 2011 9:15 AM
Categories: Business events Communications Sales and marketing Speakers Corner
Learn about understanding channels in terms of your customer, getting marketing campaigns to work together to achieve the outcomes you're looking for and measuring only what is important.

Moving Communications to Digital - A Case Study | Presentation by Kathleen Maynard

By Sue Ansell
November 21, 2011 7:00 PM
Categories: Business events Communications SMB Speakers Corner Tech events
If moving your organization's communications to digital seems a daunting task, learn from this case study of a successful migration.

Cisco Collaboration Summit - Day 1 - What Would Studs Terkel Think?

By Jon Arnold
November 17, 2011 8:00 PM
Categories: Communications SMB Unified Communications
Great start to Cisco's Collaboration Summit today here in Miami Beach. Having been to a few of these, it's really interesting to see how the overall messaging has evolved, along with all the new offerings that keep coming. I don't say that last point lightly, as Cisco is working very hard to address as many touch points as possible around how people get things done in the workplace. Sure, it all drives network usage, and that's good business for Cisco. There's a higher motive at play though, and there's little doubt that Cisco is trying to be a lead author in the next great American novel, Work 2.0.

Cisco C-Scape - More Takeaways, Photos, Deaf Culture, the Human Network and The Godfather 2

By Jon Arnold
July 26, 2011 8:00 AM
Categories: General Communications Trends
I've got some not-so-random thoughts to share from the last 2 days of Cisco C-Scape 2011. I'm not your typical industry analyst, so my take here is a bit different, and I just might get you to see collaboration a bit differently. If you want straight up analyst coverage, just mine the Twitter feeds that have been going non-stop.

Is Internet Access A Human Right?: The Implications for the Rules of Access

By Michael Geist
June 22, 2011 8:45 AM
Categories: Accessibility Communications Digital economy strategy Technology law
Given the critical role it plays in communication, culture, and commerce, most people now recognize the importance of Internet access. My weekly technology law column (Toronto Star version, homepage version) notes a new report for the United Nations Human Rights Council takes Internet access a step further, however, characterizing it as a human right.

Is Blippar's augmented reality a threat to QR codes?

By Marqui Web Marketing Blog
June 10, 2011 8:00 AM
Categories: Communications Gadgets Mobility
London, UK-based app developers Blippar will soon be launching a brilliant platform for garnering pull-based mobile response to ads by with some ultra-cool augmented reality tools.