Backblog

Later today, the government will table Bill C-11, the latest iteration of the Canadian copyright reform bill that mirrors the previous Bill C-32. It was widely reported this fall that the government would reintroduce the previous bill unchanged, re-start committee hearings where they left off in March (with prior witnesses not asked to return), and move to quickly get the bill passed by the end of the calendar year. That seems to be what is happening with today's tabling and a new legislative committee to follow.

This year, the explosion of mobile internet consumption has brought with it an unprecedented wave of developments in mobile website design. In just one year, the mobile web landscape has changed dramatically, and the growing popularity of HTML5 and CSS3, amongst other developments, has played a pivotal role in expanding the realm of design possibilities. With that in mind, here are the top mobile website design trends for 2011:

A few weeks ago, ComputerWorld published an article about a recent Epicor implementation failure and lawsuit. The suit alleges that Whaley Foodservice Repairs tried and failed to implement Epicor Vantage after an extended period. One of the key difficulties with the project was that Epicor’s professional services group had estimated that the implementation would cost $190,000, while the actual implementation cost ended up exceeding $1 million by the end of the project. In addition, the company alleges that its wasn’t able to use the system as expected after two years in production, requiring additional work and costs.

This was not a problem 30 years ago. Garbage went out on the bottom of your driveways once a week in a green garbage bag, and was picked up by the friendly neighbourhood garbage men. No fuss.

In the tablet world, the iPad is king. Sony is one of the latest entrants to the tablet market with the release of their new Tablet S, however is the new Sony product an iPad killer (or even an iPad competitor)?

File sharing lawsuits involving the movie the Hurt Locker have been big news in the United States for months as tens of thousands of lawsuits have been filed against individuals alleged to have illegally downloaded the movie. The lawsuits have now made their way into Canada as the Federal Court of Canada has ordered the identification of subscribers at Bell Canada, Cogeco, and Videotron who face similar copyright infringement claims.

As summer draws to an end, people across the country are sending their kids back to school and getting ready for autumn. In addition, CIOs and other executives are finalizing their Q4 budgets and preparing for other end of year activities. For many customers of SAP and Oracle, these winds of change can also signal consideration of switching from one of the two Tier I ERP systems to another.

Industry Minister Christian Paradis gave a speech today [September 19, 2011] at the Wireless Canada Technology Showcase. The talk included references to forthcoming copyright reform, the reintroduction of privacy reforms (formerly Bill C-29), and plans to move forward with spectrum auctions.

Look for interesting news in the TPI Momentum 2011 review of outsourcing spending. We looked at outsourcing trends in 27 vertical and 68 sub-vertical industries throughout 2010 and found that, while overall outsourcing spending increased by five percent, conditions were highly variable across industries – with spending up or down by more than five percent in over half of the verticals.

Earlier this year, I looked at the convergence of social media and mobile library applications. I found this was an area that could have a lot of potential to augment information services, but found little innovation in this area. The intersection of increasing user involvement in creating, finding, and sharing their own information, combined with the direct and ubiquitous access of mobiles has prompted discussion in library literature, but it appears little action - yet.

Our recent ERP benchmark study (soon-to-be-released) points out the obvious relationship between ERP selection success and ERP implementation success, that is: a failed selection project inevitably results in a failed implementation project.

The International Telecommunications Union yesterday released its Measuring the Information Society 2011 report, which benchmarks information society developments worldwide.  The centrepiece of the report is the ICT Development Index, which tracks 11 different indicators focused on access, use, and skills (the eleven indicators are: fixed telephone line subscriptions, mobile subscriptions, international Internet bandwidth, households with a computer, households with Internet access, percentage of individuals using the Internet, broadband subscriptions, mobile broadband subscriptions, adult literacy, secondary and tertiary enrolment).

We’ve been discussing the impact of Cloud Computing on cutting carbon emissions since its inception – but now that cloud services are being fully embraced from individuals to business enterprise, we are really starting to see the overall financial and environmental benefits.

According to the 2010 National Physician Survey, 16.1% of physicians use electronic records instead of paper charts in their main patient care setting. (In 2007, this number was 9.8%.) While we see improvement in the adoption of EMRs over the three-year period, these numbers are not stellar by any means. There is a big difference between implementing an EMR and effectively using the system to enhance the way that care is delivered. The 2010 survey also indicated that 34.1% of physicians use a combination of paper and electronic charts — twice the number that use EMR alone.

As my colleague Bobby Neil and I wrote earlier this year, if you’re looking to buy Software as a Service (SaaS), it takes diligence. It’s important to understand whether you’re buying a true SaaS solution or simply a repackaged, “on-demand” version of the software. The same can be said for Infrastructure as a Service (IaaS). A true IaaS service can, at times, be difficult to discern from a more traditional managed service.

Horizontal networking often creates dissonance in the vertical enterprise. The vertical structure of knowledge did not foresee the coming of horizontal networking tools now shaping today’s workplace.

How's that for a big topic? I think about it a lot, but its demise looks increasingly inevitable, especially the way the FCC is talking these days. Much like the railroads, when the system becomes too expensive to operate, the operators start making noise and giving reasons why it needs to be scaled back or done away with altogether.

For the past few months, I have wanted to purchase a portable computing device but have been paralyzed by an inability to determine what best to buy. I don't have the budget to buy everything, so I've been trying to decide whether to buy a tablet, e-reader, or netbook. Recently our laptop computer has been gravely ill and so this adds to my purchase dilemma.

ERP systems come in all types of varieties, shapes, and sizes, ranging from the massive Tier I packages like SAP and Oracle, to the smaller, more focused nice point solutions like Salesforce and Workday.

Landing pages are an important aspect of higher education institutions’ conversion tactics, but, if your landing pages aren’t converting your prospects to leads, then they’re most likely not optimized. Your landing pages are meant to prompt a certain action and by make them appealing, targeted and credible you increase your chances of turning your visitors into viable leads. So—how can you improve your conversion rates?

Copyright, U.S. lobbying, and the stunning backroom Canadian response gets front page news treatment today as the Toronto Star runs my story on new revelations on copyright from the U.S. cables released by Wikileaks.

As any sales manager or CFO can attest, improving sales performance is a tough, time-consuming, task. You implement enabling technology. You recruit great sales skills. You gain access to valuable information. Your team uses these resources and tries hard. Yet, still, sales performance lags what everyone senses it could be. If only there were a way to improve the sales impacts of sales efforts.

Just getting the word out about my next webinar with Focus.com. I'll be presenting along with Polycom on the topic of remote workers.

Using computers to facilitate brainstorming sessions has been (occassionally) talked about in academic and management fields for the last two decades, but I have never heard of it actually implemented in a real-life scenario. Back in 2008, I blogged about the potential and problems of electronic brainstorming, but I haven't encountered the topic subsequently.

Canada was scheduled to complete the digital television transition today [August 31, 2011], with stations switching their over-the-air broadcast signals from analog to digital. The transition represented a tremendous opportunity to advance the Canadian digital agenda leading to higher quality digital over-the-air broadcasts, freed-up spectrum that could be used to facilitate greater telecom competition, and the promise of billions in new revenues to fund a national digital strategy.