Backblog

Got an interesting item about what's been happening with all those Nortel customers out there. Avaya's acquisition of their telecom business is old news, but I have some current insights from long-time local colleague, Henry Dortmans.

Multiple reports focus on the massive Sony breach involving more than 75 million account holders with PlayStation Network. Account holders have received a warning that:

When it comes to social media content, it’s important that you can catch your key audience’s attention immediately. There is so much content available to social media users that not being able to instantly engage their interest means that they won’t choose to interact with your content.

Digital policies may not have played a starring role in the current election campaign, but neither have they been ignored.

Here’s a challenge: Go to any enterprise software vendor’s Web site and try not to find a reference to the terms “Cloud” or “Software as a Service” (SaaS). These terms have become so pervasive that they are almost indistinguishable from the software itself.

It’s as important to measure the success of your blog as it is any other aspect of your online presence and there are several key data points that can help you track your blog’s effectiveness accurately. When it comes to blogging metrics, meaningful ones are generally related to how many people come to your blog and how engaged they are once they get there. 

I've been examining e-learning methods over the past two months for a client. As a student and teaching assistant I have experience from both ends of e-learning. I've found that there are a lot of ways to online educational opportunities. But e-Learning platform appear to be gaining popularity as a comprehensive and integrated solution.

The OECD published its latest comparative broadband Internet data last week, confirming yet again that Canadian consumers pay more for less when it comes to Internet access.

By now, most of the wired population have heard of Foursquare (I've certainly blogged about Foursquare enough). Foursquare may be the most popular location-based mobile application, but it certainly not the first or only.

The World Economic Forum has published its Global Information Technology Report 2010-2011 that ranks countries on a wide range of information technologies metrics.

As practices convert from primarily paper-based process to technology-based systems, what are the occupational impacts of these changes? How much does the ergonomic design of examination rooms, areas designated for document scanning or the use of desktop, laptop or tablet based computers impact the health of workers?

The Conservatives have launched another campaign over the iPod Tax today [April 12, 2011] complete with website, video and Twitter account.

When people think of ERP systems, most think of SAP, Oracle, and Microsoft Dynamics as the leading solutions.

Effective demand generation is crucial for building interest in your organization’s products and services but many organizations are confused about the key elements of building demand.

Some pretty interesting research that Skype has just released. They call this "The Living Workplace", and it explores how technology is changing how we work, how we view work, where we work, when we work, etc.

The Liberals released their election platform yesterday [April 3, 2011] and for those anxious for digital issues to occupy part of the policy debate during the campaign (myself included), we got our wish.

The Liberals have released their election platform and included within the section on the economy is the outline of a digital economy strategy.

When Panorama Consulting engages in ERP systems projects with our clients, a key first step in the implementation process is to define a business blueprint. Most ERP vendors claim to do some form of blueprint or system design, so we are often asked to explain the difference between the two.

At the recent South by Southwest (SXSW) conference which wrapped up last Saturday many new and emerging technologies were discussed, not the least of which was QR codes. We’ve talked about what these codes are in the past and what they can do for your mobile marketing, but SXSW really highlighted the popularity of this technology, especially through the marketing at the event itself.

The term "mobile" is used all the time in media, business, academia, and by users without a common and precise definition of the term. A definitive sense of the terms is complicated by the rapid expansion and evolution of portable devices connected to the Internet. Smura, Kivi, and Toyli (2009) believe a mobile device must meet three criteria:

When the usage based billing controversy grabbed national headlines last month, I posted several long pieces on the issue. My first post attempted to unpack the issue, focusing on the some the misleading claims about the supposed need for UBB at the wholesale level and putting the use of data caps in Canada in context.