| Power Lunch and ... |
a Power Lunch*
and a feature story
- on you - in Backbone
and an iPhone or a BlackBerry
To enter...
Fill out a readership survey
(confidential)
*with Dave Chalk, technology expert and our editor, Peter Wolchak |
|
|
| Club Assist chooses Circumference to custom-design a mobile point-of-sale and CRM system |
July 12, 2007 |
OTTAWA, July 12 /CNW Telbec/ - Club Assist, a motoring club service provider, chose Circumference Technology Services, Inc. (Circumference) to custom develop a robust mobile point-of-sale (POS) and customer relationship management (CRM) system. The POS/CRM system is critical to Club Assist's ability to deliver exceptional service anywhere and at any time across the globe.
Circumference is the trusted vendor for on-demand contact center technology, call center services, and related custom development services. Club Assist chose Circumference because of their solid 30-year background and specialized custom development experience. Circumference custom-designed a mobile POS/CRM and inventory management system that supports telesales to customers, sends purchase orders to suppliers, sends invoicing to customers, and processes consignment inventory transactions. "The POS/CRM system is being used successfully by our Route Truck Delivery personnel. We manage 8000 transactions a month with a 0.1% failure rate," said Brock Gourlay, North America IT Manager, Club Assist. "We look forward to a continued partnership with Circumference." "We are pleased to include Club Assist in our roster of successful partners," said John Peacock, CEO, Circumference. "Club Assist has earned a reputation for delivering exceptional customer service and we are proud to play a role in the development of a system that will support their continued success."
Circumference's strategic products and services portfolio include Circumference on!ContactCenter Suite, Circumference Call Center Services, and Circumference Professional Services. Visit http://www.circumference.ca/cts_ps_portfolio.htm to learn more about Professional Services.
About Club Assist
Club Assist is an international organization whose mission is to help leading corporations create and sustain a competitive advantage. Serving in excess of 60 million automotive club members worldwide, the core business is the delivery of an emergency roadside battery service. The program is exclusively marketed as the AAA Battery Service. Club Assist partners with 69 Automotive Clubs worldwide within Australia, New Zealand, USA, Canada, Luxemburg and Norway. Visit http://www.clubassist.com.
About Circumference Technology Services, Inc.
With 30 years in the industry, customers trust Circumference's expertise to deliver easy to use contact center technology, professional call center services, and custom development services. By way of on-demand technology, Circumference delivers secure, web-based solutions to support the ever-changing and diverse needs of distributed, global contact centers. Unlike premise-based solutions, Circumference has made it possible for contact centers to focus on their core business instead of the many concerns caused by complex technology. Learn more about Circumference's Trusted OnDemand Solutions(TM) at www.circumference.ca.
(C) 2007 Circumference Technology Services, Inc. All rights reserved. Trusted OnDemand Solutions is a trademark of Circumference.
For further information: For organizations interested in learning more about Circumference products and services: 1-877-882-9253, info@circumference.ca; Press only: Irene Crosby, (613) 769-7054, icrosby@circumference.ca
© 2005 CNW Group Ltd, all rights reserved |
|
|
| Top 300 Issue |
 
|
| Gadget of the Week (Canadian) |
|
Where did I put that darn headset?
Cardo S-800
Bluetooth headsets are very useful - until you misplace them. When you lose the attractive little S-800, you use your phone to signal the headset to start buzzing.
more>>
|
| Gadget of the Week (Japanese) |
Sounds of Japan
Why record just the visual when you can capture the sounds as well.
more>> |
| Backblog RSS feed |
Click to subscribe  |
|
sponsored by 
