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Voice over time. Voice over space. Voice over the Internet   |  September 11, 2005  

By Karen Sheriff

IMAGINE THE POWER OF CONNECTING WITH WHO YOU WANT, WHEN YOU WANT, AND FROM WHERE YOU WANT. AND, BEST OF ALL, AT A PRICE YOU WANT.

VoIP puts control over time, space and expense in the palm of your hand. Now any location with high-speed plug-in or wireless access lets you instantly communicate with all of your customers, suppliers, employees and co-workers.

VoIP stands for Voice over IP (Internet Protocol)—and it does exactly that. It breaks your conversation into small packets of digital information that travel the Web to be reassembled into a clear voice signal at their destination.

A simple idea that simplifies your life and business. How?

Flexibility.

In addition to letting you make and receive calls, at anytime from anywhere using phone software or a voice adapter, it streamlines all your voice communications needs.

VoIP allows its users to adopt a “find me, follow me” approach to managing their calls, which is particularly useful for business people. Advanced call forwarding features now give you total control over call routing. You’ll have just one personal phone number and VoIP lets you decide just how you want to be contacted. Calls can be sent to several places, like your VoIP line, cellphone, home office or even voice mail, so now you won’t have to remember which of your communication devices is “hot.”

Productivity dramatically increases when your people can reach you quickly, so think of the potential benefits when you can instantly reach them. VoIP lets you dial just one number to connect with travelling or distant employees no matter when, no matter where. So when business separates your team, you can still perform as a team because with VoIP, nobody has to miss a play.

Connecting groups of employees, suppliers and contractors can create terrific synergies, but often it’s so difficult to make happen that it’s not worth the effort. Until

VoIP. Now conference calls are easy. Do it yourself on-line controls, like those that let you manage advanced call forwarding, are used to efficiently coordinate group calls with people across the hall or across the globe. Voice mail notices can even be sent to the participants’ e-mail accounts to make sure everyone makes the meeting right on time.

VoIP can also help put your company all over the map. Small and medium businesses can establish a local presence in other markets just by using secondary VoIP numbers. If your business is based in Toronto, for example, you can have a secondary number in Montréal.

Local customer calls are seamlessly directed to the Toronto office without the customer in Montréal incurring any long-distance charges. So VoIP gives competitive reach to the smallest company with expansive ambitions.

VoIP does make time and distance disappear and when it comes to costs —well, it comes pretty close. Companies can reduce telecommunications expense by saving on long distance, cellphone usage and calling cards. Monitoring has never been easier with real-time access to ingoing/outgoing call logs so you can keep up-to-date on cost tracking and control, or even get a list of missed calls.

Business has been effectively communicating over the Internet for years.

Adding our “voice” to that success is the next step in the competitive evolution of the digital economy. Strike up a conversation with a reliable service provider and hear all about how VoIP can put control of time and space and expense right into the palm of your hand.
 
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