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Goodbye data centre, hello IT centre November 8, 2007 
Companies need to implement UP! systems: PwC

HP purchased IT automation company Opsware this summer, a move David H. Jacobson, PricewaterhouseCoopers’ Toronto-based director of emerging technologies, said is a bellwether for the computer industry as a whole.

Jacobson is seeing a trend toward the emergence of enterprise IT centres, facilities which are replacing the traditional data centres.

Jacobson said IT as a function goes beyond simple data management and has instead become a core component of the overall strategy and operations of large businesses.

“Historically data centres provided relatively narrow services within a business, such as recording financial, billing and payment details and, in manufacturing companies, providing specific Enterprise Resource Management services. Now, the emerging IT centre is critical to business success.”

Manual management of IT assets, Jacobson said, is now inadequate and even dangerous for a number of reasons, including:

> an increase in the use of wireless/mobile telecommunications
> servers are often virtualized so that several operating systems and application suites are housed on a single server
> vast server farms of thousands of computers are being created in different geographical locations. These communicate with each other
> Software as a Service adoption is spreading
> heightened compliance with legislation including privacy and new varieties of security threats.

Whereas in the past data centres were essentially repositories that were fairly restrictive in their function, IT centres must cater to users, consumers and employees who want to participate online anytime, from any place. PwC calls this Ubiquitous Participation or “UP!” The company said UP! means consumers and employees are able to choose, shape and use content and make purchasing and business decisions in the moment. The challenge of providing comprehensive, always on systems and services is significant, making HP’s purchase an important pointer toward the future.

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