November 19, 2012 5:45 AM

I'm teaching a class next week on "Online research: New challenges & opportunities". In preparation, I was thinking of all the ways to study online (and by this I mean both Internet and mobile) phenomena and to use online methods to study other things.
As I love typologies, I thought I'd prepare one on this. Although such a list doesn't express the complexity of online research, I thought it would demonstrate the diverse ways to investigate digital media.
Online methods to examine online phenomena:
- computer-captured and compiled data (e.g., web metrics)
- email, virtual reality, VoIP telephone or video call, or instant messaging interviews
- diarying or user logs
- remote observation (participant or nonparticipant)
- online focus groups
- web-based or email surveys
- audience response systems
- remote user testing or experiments
- autoethnography (can be conducted through blogging)
Methods to analyze online phenomena:
- social network analysis
- semiotics or visual analysis
- content analysis
- discourse analysis
- hermeneutics
- ethnography
Online methods to study offline phenomena:
- web-based or email surveys
- email, virtual reality, VoIP, or instant messaging interviews
- diarying (e.g. through special software or blogs)
- photo documentation via mobile device
Offline methods to study online phenomena (which may or may not involve having users interact with digital media while capturing data)
:
- face-to-face interviews or focus groups
- nonparticipant observation
- contextual inquiry
- verbal protocol analysis (talk-aloud method)
- eye-tracking studies
- user testing or experiments
As a colleague pointed out there's also design science and participatory design that involves creating digital media as research tool - this type of research could be place in every category.
Please let me know if I missed a major method, as I'd like this typology to evolve iteratively.
Orignally posted on Webslinger
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Glen's experience in the Internet has covered the full spectrum from coding to content, and from planning to promotion. This gives him a unique ability to help direct a company’s online strategy, while also having the know-how to lead a project to successful completion. |
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Posted by Sue Ansell at November 19, 2012 5:45 AM
Categories: eLearning