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Exceptional sales performance requires exceptional buyer experiences

By John Cousineau
February 2, 2012 6:15 AM
Categories: Sales and marketing
Recently had the pleasure of gaining John Holland’s perspectives on the keys to high performing sales teams. The titles of John’s best-selling books, in many ways, nicely summarize his thinking. CustomerCentric Selling and Re-Thinking the Sales Cycle. A summary of our recorded 30 minute conversation:

Will Timeline Revolutionize the Facebook Brand Page?

By Marqui Web Marketing Blog
January 31, 2012 6:00 AM
Categories: Sales and marketing
On Tuesday, Facebook annnounced that their Timeline profile would now be available to users worldwide. Although it's currently available only for personal profile pages, many have predicted that brand pages will soon follow.

What ISV and SaaS Operators Can Learn from Telecom Billing

By Ben Bradley
January 30, 2012 6:00 AM
Categories: Sales and marketing Software as a Service (SaaS) Unified Communications
When old becomes new again, ISVs look to telecom for pricing inspiration. For decades, the telecom industry has been honing what other industries are only now getting into – business models that start with simple subscriptions then add complex pieces such as sign-up/activity/event fees + bundles + add-ons + incentives + promotional products. SaaS operators are evaluating new ways to create multiple revenue streams from each customer by blending limits and usage (usage being the “activities” in which end-users engage in consuming or interacting with goods and services).

Geosocial - Perfect Storm of Mobile, Location and Social Media | Presentation by Nick Jones

What is geosocial and how does it provide ways for people to link products and services?

Email Content: Best Practices Every Marketer Should Be Aware Of

By Marqui Web Marketing Blog
December 20, 2011 5:15 AM
Categories: Sales and marketing
Email marketing plays a fundamental role in today’s marketing efforts. Whether it’s attracting new customers, nurturing leads, developing loyalty or transactional messaging, there are standard best practices for email content. Marqui’s email content best practices can be applied to all emails including promotions, e-newsletters, triggered campaigns, drip campaigns, win-back or client education programs.

Content Marketing: 5 Tips and Tricks for a Winning Strategy

By Marqui Web Marketing Blog
December 8, 2011 3:30 AM
Categories: Sales and marketing
The importance of great content cannot be overstated. Without content, there is no marketing. Period. So what is content marketing? To make things simple, let's start with what it's not:

Understanding the Content Strategy Landscape | Presentation by Rahel Anne Bailie

By Sue Ansell
November 28, 2011 6:45 AM
Categories: Business events Sales and marketing Speakers Corner
Content is part of the front line of your business which is why you can’t afford not to pay it the attention it deserves. What is content strategy? And what should you do once you've hired a content strategist?

Enterprise Agility – the Key to Long-term Success | Presentation by Niel Nickolaisen

By Sue Ansell
November 22, 2011 9:45 AM
Categories: Business events Project management Sales and marketing Tech events
Niel Nickolaisen poses the question, "How do we deliver the right products, in the optimal market windows, at the lowest cost, while increasing productivity and meeting customers' changing needs and innovating?"

Maximize Web Analytics | Presentation by Michael Hayward

By Sue Ansell
November 22, 2011 9:15 AM
Categories: Business events Communications Sales and marketing Speakers Corner
Learn about understanding channels in terms of your customer, getting marketing campaigns to work together to achieve the outcomes you're looking for and measuring only what is important.

LinkedIn for Lead Generation: 5 Ways to Get Started

By Marqui Web Marketing Blog
November 15, 2011 5:30 AM
Categories: Sales and marketing Social media Social networking
If you're a B2B company, LinkedIn’s network is the ideal platform to connect your business to over 120 million professionals. Here are five ways you can improve your company’s presence and begin increasing your lead flow.

Are All Your Current B2B Sales Practices Really Best Practices?

By John Cousineau
October 20, 2011 6:30 AM
Categories: Sales and marketing
It’s impressive to meet sales leaders with the confidence that they’ve locked into highly repeatable best practices with their sales teams. What we’re seeing with our clients is a vastly different picture. When viewed thru the lens of how much buyer response Reps are earning from their sales efforts, pretty clearly some of today’s practices aren’t nearly as valuable as some might think*.

In B2B Sales, It’s Time For Some Mouse-to-Mouth Resuscitation

By John Cousineau
October 14, 2011 6:00 AM
Categories: Sales and marketing
My friend Ardath Albee regularly offers sharp perspectives on the effective use of content in sales and marketing via her Marketing Interactions blog. She recently asked a brilliant question: ‘what does a click really mean?’ She and I recently had great fun debating the issue.

Gamification and Your Website: The Next Frontier?

By Marqui Web Marketing Blog
October 3, 2011 6:15 AM
Categories: Sales and marketing Trends
You may have heard some buzz around the notion of gamification. The term has been characterized by some as the next frontier in web and mobile, one predicted to become as central to marketing as social media has become.

Top Mobile Website Design Trends for 2011

By Marqui Web Marketing Blog
September 29, 2011 6:30 AM
Categories: Sales and marketing
This year, the explosion of mobile internet consumption has brought with it an unprecedented wave of developments in mobile website design. In just one year, the mobile web landscape has changed dramatically, and the growing popularity of HTML5 and CSS3, amongst other developments, has played a pivotal role in expanding the realm of design possibilities. With that in mind, here are the top mobile website design trends for 2011:

6 Optimization Tips to Improve Higher Ed Landing Pages

By Marqui Web Marketing Blog
September 7, 2011 7:00 AM
Categories: Sales and marketing
Landing pages are an important aspect of higher education institutions’ conversion tactics, but, if your landing pages aren’t converting your prospects to leads, then they’re most likely not optimized. Your landing pages are meant to prompt a certain action and by make them appealing, targeted and credible you increase your chances of turning your visitors into viable leads. So—how can you improve your conversion rates?

Want better sales performance? It’s about time

By John Cousineau
September 6, 2011 7:45 AM
Categories: Sales and marketing
As any sales manager or CFO can attest, improving sales performance is a tough, time-consuming, task. You implement enabling technology. You recruit great sales skills. You gain access to valuable information. Your team uses these resources and tries hard. Yet, still, sales performance lags what everyone senses it could be. If only there were a way to improve the sales impacts of sales efforts.

Energizing B2B Sales Growth Requires a Customer-Centric Plan, Passion, and Systems

By John Cousineau
August 22, 2011 7:45 AM
Categories: Sales and marketing
Recently had the pleasure of comparing notes with Lisa Nirell, founder of EnergizeGrowth, and a blogger with FastCompany. Following are excerpts from our conversation.

#Tweet This! 5 Strategies for Building Engaging Conversations on Twitter

By Marqui Web Marketing Blog
June 29, 2011 11:30 AM
Categories: Sales and marketing Social media Social networking
You have likely heard about the business benefits of a strong Twitter presence: competitive intelligence, increased brand awareness and customer engagement, to name just a few. However, if the Twitterverse is still foreign to you and your colleagues, check out these tips for starting and maintaining a meaningful dialogue:

The #1 Reason Salespeople Fail

By John Cousineau
June 13, 2011 8:15 AM
Categories: Sales and marketing
Recently on LinkedIn, over 150 Sales + Marketing Executives shared their views on the #1 reason for failure in sales. Several things really struck me from the conversation to date. Learning’s gotten little air time. Nor has better coaching. The need for it. The lack of it.

Google Launches +1 Button

By Marqui Web Marketing Blog
June 6, 2011 8:30 AM
Categories: Sales and marketing
Google's new +1 button, released on July 1st (try it yourself above this post!) is Google's foray into social or "curated" search

What Saavy Sales Leaders Are Doing to Improve B2B Sales Productivity | from the AA-ISP Leadership Summit

By John Cousineau
May 27, 2011 7:15 AM
Categories: Sales and marketing
At the AA-ISP Leadership Summit, forward-thinking sales leaders compared notes on what best-in-class inside sales teams are doing to improve their performance. Industry leaders briefed attendees on the results of their initiatives + reflections on industry trends.

Trophies Driving Blog and Social Media Engagement

By Marqui Web Marketing Blog
May 11, 2011 9:30 AM
Categories: Sales and marketing
Last year, Seattle-based comedy bloggers Cheezburger Network (ICanHasCheezeburger, IHasAHotDog, FailBlog, MemeBase) introduced "Cheezburger Collectable Trophies" to an already extremely active member community.

What Saavy Firms Are Doing To Improve Their B2B Sales Productivity

By John Cousineau
May 9, 2011 12:15 PM
Categories: Sales and marketing
The Sirius Decisions Summit is an annual opportunity to get a fresh take on what best-in-class firms are doing to improve their revenue performance with the help of their marketing + sales teams. Sirius Decisions’ analysts brief attendees on the results of their on-going research. Their clients share their tactics + experiences improving their own revenue performance with Sirius Decisions’ assistance. Attending vendors share their latest product innovations + client achievements. Over coffee, everyone shares their impressions, concerns, + improvements they’re looking to achieve. It’s a remarkable assembly of growth-focused folks looking for ways to improve their businesses and overcome their barriers to doing so.

Business Blogging Analytics – 5 Metrics to Measure Success

By Marqui Web Marketing Blog
April 21, 2011 10:00 AM
Categories: Sales and marketing
It’s as important to measure the success of your blog as it is any other aspect of your online presence and there are several key data points that can help you track your blog’s effectiveness accurately. When it comes to blogging metrics, meaningful ones are generally related to how many people come to your blog and how engaged they are once they get there. 

5 Demand Generation Best Practices

By Marqui Web Marketing Blog
April 11, 2011 8:00 AM
Categories: Sales and marketing
Effective demand generation is crucial for building interest in your organization’s products and services but many organizations are confused about the key elements of building demand.

QR Codes: A Mobile Marketer’s Dream?

By Marqui Web Marketing Blog
April 5, 2011 9:15 AM
Categories: Mobility Sales and marketing
At the recent South by Southwest (SXSW) conference which wrapped up last Saturday many new and emerging technologies were discussed, not the least of which was QR codes. We’ve talked about what these codes are in the past and what they can do for your mobile marketing, but SXSW really highlighted the popularity of this technology, especially through the marketing at the event itself.

Consumer Ratings — How Much Do they Influence Decision Making?

By Alan Brookstone
March 30, 2011 9:30 AM
Categories: eHealth Sales and marketing
During a recent vacation I had an opportunity to test my own decision making with respect to the value of consumer ratings. Deciding where to dine out is always one of the pleasant challenges of any holiday.

Facebook’s 'Curated Search': Can people-power produce better results than Google’s algorithm?

By Marqui Web Marketing Blog
March 28, 2011 9:15 AM
Categories: Sales and marketing Social media
Facebook recently patented “Curated Search”  , which is expected to use algorithmic search results similar to Google or Bing, then weight those results by what users in or near your Facebook network have shown interest in.

Have You Built a Relevant B2B Community on Twitter? Don’t be so Sure

By Marqui Web Marketing Blog
March 9, 2011 4:45 PM
Categories: Sales and marketing Social media Social networking
According to Merriam-Webster’s online dictionary, a community is defined as, “an interacting population of various kinds of individuals (as species) in a common location.”

How To Get More Value From Sales Efforts

By John Cousineau
March 8, 2011 4:45 PM
Categories: Sales and marketing
In this podcast, Steven Forth and I discuss our respective takes on the importance of improving the effectiveness of sales conversations and pricing negotations.

Integrate social media efforts across marketing and customer service

By Neil McIntyre
March 2, 2011 10:00 AM
Categories: Sales and marketing Social media
Most organizations likely place social media responsibilities primarily (or solely) with marketing, but a recent interview with Cisco’s Marketing Director on WebWorkerDaily, now part of GigaOM provides some insightful tips and makes the case for spreading it throughout the company, especially to customer service:

7 Social Media Misconceptions

By Marqui Web Marketing Blog
February 25, 2011 9:00 AM
Categories: Sales and marketing
Despite the fact that social media is rising in popularity and sophistication, most businesses still have some common misconceptions about the basics of social media marketing. Social media isn’t right for all organizations, but those that aren’t taking part because they have the wrong idea about certain aspects may be selling their online marketing short.

Lead Nurturing with Content Mapping

By Marqui Web Marketing Blog
February 17, 2011 12:30 PM
Categories: Sales and marketing
I’m sure that most internet marketers have heard of the lead nurturing process and can recognize its importance to pushing leads through the sales cycle. One of the most overlooked parts of this process, and, in my opinion, one of the most important is content mapping.

Measure Your Sales Productivity by Your Customer's Actions

By John Cousineau
February 16, 2011 12:15 PM
Categories: Sales and marketing
Kevin Davis' new book, Slow Down, Sell Faster, thoughtfully explains how sales people can speed up business-to-business sales by slowing down to get into synch with each customer's buying process. The key to this, in Davis' view, is to match the focus + timing of sales efforts to each buyer's needs.

4 Quick Tips to Optimize Your Blog Posts for SEO

By Marqui Web Marketing Blog
February 10, 2011 11:00 AM
Categories: Sales and marketing
Blog posts should be optimized just like any other content on your website and that includes making sure that your blog posts are search engine friendly.
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