It's been a very busy couple of days in the world of Web-based communications. Between the news about Skype Connect and Google Voice, you'd think the world has moved away from landlines, especially in the home. Yesterday, I wrote about Google Voice on my Service Provider Views column, and that has all kinds of implications for both landline carriers as well as any form of Web-based VoIP offering.

From time to time I get invited to participate in various industry webinars, and the latest one is a half day event on UC with Focus.com. They call these Interactive Summits, and I'll be kicking this one off with a keynote presentation on the UC landscape.

Invoke Solutions, a market research firm, recently performed a study on frequent social media users to determine which factors they feel makes social media trustworthy. The main results, which were discussed in a recent blog post on eMarketer, narrow down several main social media trust characteristics.